Shipping & Delivery Information
Shipping Area
Volcanoesvape can arrange shipment to lots of countries and regions all around the world except the following countries owing to the limit of shipping policy.
Countries: US Protectorates, APO/FPO, Central America and Caribbean, Greenland, Egypt, Turkey, Saint Pierre, and Miquelon, Bermuda.
Shipping Methods
Volcanoesvape offers the following shipping methods:
1.E-packet
Delivery time: 10-20 business days
Limitations:
A. Maximum limit of each parcel is 2.0kg
B. E-liquid & Drain Battery are not allowed
2.USA Express
Delivery time: 8-14 business days on delivery
Limitations:
A. Maximum limit of each parcel is 2.0kg
B. E-liquid is not allowed
3.Singapore Post
Delivery time: 5-50 business days
Limitations:
A. Maximum limit of each parcel is 2.0kg
B. E-liquid & Drain Battery are not allowed
4.Japan Express
Delivery time: 5-9 business days
Limitations:
A. Maximum limit of each parcel is 2.0kg
B. E-liquid & Drain Battery are not allowed
5.Sagawa Express (Available to Japan only)
Delivery time: 5-9 business days
Limitations:
A. Maximum limit of each parcel is 2.0kg
B. E-liquid & Drain Battery are not allowed
6.UPS (Available to most countries worldwide)
Delivery time: 3- 5 business days
Limitations:
A. E-liquid is not allowed
B. PO Box address is not allowed
C. The shipping address has to be in English
D. Customs duty is NOT included
7.DHL (Available to most countries worldwide)
Delivery time: 3- 5 business days
Limitations:
A. E-liquid is not allowed
B. PO Box address is not allowed
C. The shipping address has to be in English
D. Customs duty is NOT included
8.Russia Express-CDEK
Delivery time: 20-35 business days
Limitations:
A. E-liquid is not allowed
B. Senders are responsible for customs clearance
9.Ukraine Express-UTEC
Delivery time: 20-35 business days
Limitations:
A. E-liquid is not allowed
10.Ukraine Express-J-NET
Delivery time: 20-35 business days
Limitations:
A. E-liquid is not allowed
Note: Customs Duty Included
11.EU Express(Available to most EU countries)
Delivery time: 12-20 business days
Limitations:
A. Maximum limit of each parcel is 2.0kg
B. E-liquid & Drain Battery are not allowed
Note: Customs Duty Included
12.Euro Special Air Line(Available to most EU countries)
Delivery time: 8-15 business days
Limitations:
A. Maximum limit of each parcel is 2.0kg
B. E-liquid & Drain Battery are not allowed
Note: Customs Duty Included
13.Drain Battery Special Line
Delivery time: 12-25 business days
Note: Only for drain battery and built-in battery items, it is not allowed to ship other items.
14.YAMATO Drain Battery Special Line (Available to Japan only)
Delivery time: 15-25 days
Note: Only for drain battery and built-in battery items, it is not allowed to ship other items.
15.Overseas Warehouse Express
Delivery time: 1-3 business days
Note: Only ship the Overseas Warehouse items
Volcanoesvape will Normally ship your orders in 2 business days when the goods is in stock.
Check order status
We will update the shipping status in 2 business days after the shipping, please log in your account to check the tracking number.
How are customs and import tax/duty handled?
Express like Fedex, DHL and UPS, customs duty is not included.
We encourage you to check the local customs office for potential import taxes, duties, and tariffs, before placing an order. In addition, some products may require special licenses or permits to import.
We are not responsible for products rejected, confiscated, or destroyed by the customs in your countries. If the parcel returned back to our warehouse, we will grant a refund of your order.
The Tax/Customs fee in the destination country is at the customer’s expense. All customers are responsible to check with their local Customs office for any potential import taxes, duties, and tariffs.
